Terms and Conditions

Please read these Terms and Conditions carefully. Access to Raw IT Services Ltd’s website www.rawit.mu (“Website”), including any of its content, is conditional on your agreement to these Terms and Conditions. You must read, agree with, and accept all of the terms and conditions contained in these Terms. If you disagree with any part of these terms and conditions, please do not use our website. Before continue using our website, we advise you to read our privacy policy and cookie policy regarding our user data collection. It will help you better understand our practices.

The term ‘Raw IT’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Old Quay D Road, Taylor Smith House, Port Louis, Mauritius. Our company registration number is C19162027. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • You affirm that you are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and to abide by and comply with these Terms and Conditions.
  • Content published on this website (digital downloads, images, texts, graphics, logos) is the property of Raw IT Services Ltd and/or its content creators and protected by copyright laws. You agree that you will not reproduce, distribute, or make derivative works of the Website or any of the contents thereof without the express consent of Raw IT.
  • You agree not to alter or modify any part of the Website.
  • You agree not to circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any content or enforce limitations on use of the Website or the Content therein.
  • You agree that you will not post contents that contain links to nudity, pornography, adult content, material with foul language, links for hacks or pirated related information.
  • You may not use the website, to conduct attacks on Raw IT or third parties, such as spamming, hacking, brute force attacks, the use of spy software, virus or worms attacks.
  • You agree that you will not systematically retrieve data or other content from the Website by any means, and you will not compile a database or directory of information extracted from the Website.
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.
  • Prohibited use of this website may give rise to a claim for damages and/or be a criminal offence. Raw IT may terminate a user’s access to the Website at its sole discretion.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Mauritius.
  • You agree to defend, indemnify, and hold harmless Raw IT, its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from: (a) your use of and access to the Website; (b) your violation of any term of these Terms and Conditions; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right.

Web Chat

Our web chats are text-based.  You are not able to hear the chat; there is no video or audio. The web chat has been designed to address general queries. We will endeavour to answer as many questions as possible in the allotted time usually between 8am – 5pm (Monday to Friday GMT +4 (excluding Mauritian Public Holidays).

A record of each one-to-one chat will be held within the system and may be used when looking into your enquiry and for quality purposes. You may be requested to share your name and contact details for same.

Raw IT moderates all comments and reserves the right to block, refer as appropriate and/or not respond to any messages which are considered to be confidential, inappropriate, vulgar, obscene, hateful, fraudulent, unlawful, threatening, discriminatory or defamatory, or for any other reason at the sole discretion of Raw IT. The use of the chat box must be in accordance with these terms and conditions.

If any part of this Agreement is found to be invalid or unenforceable under applicable law, such part will be ineffective to the extent of such invalid or unenforceable part only, without affecting the remaining parts of this Agreement in any way. This Agreement, as may be updated from time to time and posted on this page.

Contact us

If you have any query about these Terms and Conditions, please contact us at dpo@taylorsmith.mu